Citrus Payment Solutions — Zara payment Issue jaipur

I placed order as COD. The I received email that my Order is not complete
Then again clicking on the link of that email, I placed the order again as COD and to be delivered at my house.
I again got an email saying that order is not not complete. I then paid using UPI. Payment shows success and completed. Amount also got debited from my account. Still I did not receive any conformation on Payment. Can someone please help
I then cancelled the order. Still did not receive any mail regarding refund
Please help urgently
Thanks
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Hi,

We would like to inform you that, for any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly.

Regards,
Citrus Support Team

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