[Resolved] Citrus Payment Solutions — Zara payment not received, kindly initiate refund | |
I placeyan order on 13 june 2021 on Zara India, I paid via paytm UPI an amount of Rs. 2280/- The amount was debited from my bank account but was not received by Zara and they cancelled the order. Kindly check my concern and give me a refund of my money at earliest ! Was this information helpful? | |
Jun 14, 2021 Complaint marked as Resolved Hi, issue is not resolved, i have received no mail or any call regarding the issue. I made an order on zara india on 13th June 2021. Money got deducted but zara didn't receive the payment. Please help in refunding the amount
Email: [email protected]
No: 9411890691 Verified Support Jun 22, 2021 Citrus Payment Solutions Customer Care's response Hi, We regret the inconvenience caused. Your transaction with Citrus ID OL[protected] processed on[protected] for Rs. 2280.00 INR was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect into your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund. Feel free to write to us if any other information is required. Regards, Citrus Support Team | |
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