[Resolved]  Citrus Payment Solutions — Zara Payment Pending

I made a paytm upi payment to zara on the app today. The money was deducted from my bank account but it is not reflecting in the zara app where the status of the order is still Payment Pending. I humbly request you to look into the matter and kindly resolve it at the earliest.

Thanks
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Dec 15, 2021
Complaint marked as Resolved 
Nov 07, 2021
Updated by Manya1510
Attached the wrong screenshot in the complain. Here is the right one.

Verified Support
Nov 10, 2021
Citrus Payment Solutions Customer Care's response
Hi!

Your transaction is reversed on 8/11/2021. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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