[Resolved]  Citrus Payment Solutions — Zara Payment Refund As Soon As Possible

I had placed an order on Zara on 25th
November 2021 & the payment mode selected
was UPI. I had made payment through
GooglePay & gateway partner of Zara is Citrus
Solutions Pvt. Ltd.
Now the payment is debited from my account but was not made through, payment was struck and I’ve to do repayment from other mode.
I request you to please refund my 1st payment made of 4, 114 As Soon As Possible.
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Dec 1, 2021
Complaint marked as Resolved 
Verified Support
Dec 02, 2021
Citrus Payment Solutions Customer Care's response
Hi,

We regret the inconvenience caused. Your transaction with Citrus ID UPI[protected]
processed on[protected] for Rs. 4144 was a failed transaction. The amount has been refunded to your source account on[protected] and shall reflect in your account within 7 to 10 working days (excluding Saturday, Sunday, and bank holidays) from the date of refund.

Feel free to write to us if any other information is required.

Regards,
Citrus Support Team
Complaint comments 

Comments

I had placed an order on Zara on 6th
December 2021 & the payment mode selected
was UPI. I had made payment through
GooglePay & gateway partner of Zara is Citrus
Solutions Pvt. Ltd.
Now the payment is debited from my account but was not made through, payment was struck,
I request you to please refund my payment made of 2990 As Soon As Possible

I had placed an order on Zara on 6th December 2021 & the payment mode selected
was UPI. I had made payment through
GooglePay & gateway partner of Zara is Citrus
Solutions Pvt. Ltd.
Now the payment is debited from my account but was not made through, payment was struck
I request you to please refund my payment made of 2, 990 As Soon As Possible

Crimebranchskr's reply, Dec 9, 2021
Dear,
We got your complain. Please forward evidence by whatsapp on 9341477262.( Nine three four one four seven seven two six two) Never share any personal information to anyone.

Thanks
Crime branch

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