Citrus Payment Solutions — Zara perfume order cancelled but refund not initiated

Address:nims university jaipur

I had ordered from zara and made the payment to citrus private solutions of 1580 rupees on 16 th dec, 2021 and zara has now cancelled the order and my refund has not been initiated. When will i get my refund ?
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Verified Support
Dec 20, 2021
Citrus Payment Solutions Customer Care's response
Hi! Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query. Regards, Team Citrus
Dec 20, 2021
Updated by vadehi
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