[Resolved]  Citrus Payment Solutions — Zara product high neck sweater

I purchased the product from zara on 21 sept 2021 and done the payment by UPI method. The amount is deducted from my account but the payment is showing pending in purchase section of zara. Please look into the matter
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Oct 26, 2021
Complaint marked as Resolved 
Verified Support
Sep 22, 2021
Citrus Payment Solutions Customer Care's response
Hi!

Apologies for the inconvenience. As checked, this is a failed transaction and amount for same has been refunded on 22/09/2021 via RRN[protected]. You will receive the amount in your source account within 7-10 working days (except Saturday, Sunday and bank holidays).

Regards,
Team Citrus
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