Comments
CITRUS TRANSACTION ID OL[protected]
Merchant ID 70017200
Bank reference number [protected]
Transaction date 22 January 2021 (Bank Statement date showing 23 Jan 2021 since the order time was 11:50 PM)
Amount– ₹ 3560/- paid by Allahabad Bank debit card 432199XXXXXX1144.
Email paridhi.[protected]@gmail.com
Phone [protected]
Merchant ID 70017200
Bank reference number [protected]
Transaction date 22 January 2021 (Bank Statement date showing 23 Jan 2021 since the order time was 11:50 PM)
Amount– ₹ 3560/- paid by Allahabad Bank debit card 432199XXXXXX1144.
Email paridhi.[protected]@gmail.com
Phone [protected]
Citrus Payment Solutions Customer Care's response, Mar 26, 2021
Verified Support
Hi,
Please note that this is a successful transaction via Citrus Txn Id - OL8437397791179197767 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 106697399 in order to get the status at their end.
Regards,
Citrus Support Team
Please note that this is a successful transaction via Citrus Txn Id - OL8437397791179197767 at our end, the amount for the same has been remitted to the merchant.
For any concern regarding, delivery of the product/Payment receipt/Account Details/Cancellation/Refund, you are requested to contact the merchant directly with Merchant Order Id - 106697399 in order to get the status at their end.
Regards,
Citrus Support Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
2969
Pending
245
Resolved
1777
+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
We are unable to trace any transaction with the provided details. Please share the below details with us and we shall assist you further.
• Citrus ID, Merchant, and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used
Regards,
Citrus Support Team