[Resolved] Citrus Payment Solutions — ZARA refund not yet initiated

chtpi

from Aizawl, Mizoram

Jan 10, 2022

Address:

India

I made an online order on Zara and paid via UPI to Citrus Payment Solutions on 12th December, 2021. However, I returned the product and it was successfully returned on 31st December, 2021. Since then, I haven’t been given a refund and I ask you to initiate the refund at the earliest convenience as it’s been a month since I made my order.

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Feb 18, 2022

Complaint marked as Resolved

Verified Support

Jan 16, 2022

Citrus Payment Solutions Customer Care's response Hi! Apologies for the inconvenience if something went wrong. Request you to raise your concern via help.payu.in and our respective team will assist you with your query.