Citrus Payment Solutions — Zara return not yet received
I
Ishnit saluja
from Kolkata, West Bengal
I had made a purchase in Zara through UPI(to citrus solutions). I had returned the items for which I got confirmation email from Zara but not yet received amount from Citrus solutions. I have also emailed the customer support of Citrus solutions yet received no reply.
We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card. • UPI / VPA if any used
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We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further -
• Citrus, Merchant and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card. • UPI / VPA if any used
Regards,
Citrus Support Team