Citrus Payment Solutions — Zara Store and Citrus payment

N' [protected] order number for zara of 3270 was deducted via UPI and credited to citrus payment solutions. The order was cancelled by zara but the citrus took the money and there no response from zara and neither citrus regarding the money deducted. can you refund the hard earned money of people.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Same thing has happened to me too, did you get it resolved?
EktaRohra's [Complaint's author] reply, Jul 14, 2021
Not yet !! And zara customer care is least bothered about this..
Citrus Payment Solutions Customer Care's response, Jul 14, 2021
Verified Support
Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus
Hi!

Apologies for the inconvenience. Request you to share your contact number and email id used during this transaction along with the screenshot of transaction details (Transaction id, amount and date) for further assistance with your query.

Regards,
Team Citrus

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Citrus Payment Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2969
    Pending
    245
    Resolved
    1777
    Citrus Payment Solutions Phone
    +91 20 6731 4141
    Citrus Payment Solutions Address
    3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
    View all Citrus Payment Solutions contact information