Citrus Solutions Pvt Ltd — Zara payment deducted but order was cancelled

This is regarding your payment gateway, while shopping from Zara, I opted to pay through UPI payments where they redirected me to you (citrus payment solutions). So I paid the amount of ₹12120 from my google pay. My money got deducted from my account but Zara didn’t received my money and my product got cancelled.
Please kindly refund back the amount asap.

UPI transaction ID:[protected]
Payment to: [protected]@axisbank
Google transaction ID: CICAgODMhbSaFQ
Date: 30/06/2021

Thank you
Divya Chaturvedi