Citruspay.com - Citrus Payment Gateway — Amount deducted from bank but not deposit in favor of the party.

Address:New Delhi, Delhi, 110045
Website:citruspay.com - Citrus Payment Gateway‎

Sir/madam,

i was made a payment of rs. 1253.93/- through my debit card for on line in-favor of nios new delhi via citrus pay on dated 30/06/2016 at around 03:06 p.m. my card shows the balance deducted of amount rs. 1253.93/- but the system not generate the payment slip & the amount of rs. 1253.93/- was not deposited in favor of nios new delhi. i am attaching my latest bank statement (atm statement).
so you are requested to make arrangement for refunding my money as soon as possible.
Thank you
Jai prakash
Contact no.-[protected], [protected]
Mail [protected]@yahoo.com

Detail of transaction as below:-
Nios
30th june 2016 | 3:06 pm
Sale | success
Txn id : wxeu4t
Payment mode : debit card - jai prakash -
Bank name:- canera bank
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Comments

Hi Jai,

We have reverted to your concern on the email sent by you under the case #00202247. Revert for more help/assistance.

Regards,
Citrus Payment Solutions
Hello,

On 30-6-17, i have pay my exam fees from NIOS site, in which i have done all the process of payment when i feed otp after some second it shows the error page but when i have check my account statement amount is deduct from my account and i have no transaction id also, plz help me in this manner what should i do.

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