[Resolved]  Citruspay Kotak — Regarding Payment

Address:

Gairan Road, S.No 94, Plot No 46,, Ravet

I received a link through kotak for
completing the account opening process for kotak mahindra 811 account during full KYC
Then i paid through given link using debit card . The amount got debited and i also received a confirmation but there was no payment received.
Kindly refund the money since it's a necessity considering the current situation due to the ongoing pandemic, if not then i will have to look for consumer forums.
Regards.