[Resolved]  City Union Bank — money not refunded

Dear sir,

I have try to withdraw 1000 rupees from my cub account through icici atm centre, thiruninravur (Jaya college bus stop) on 27th november 2018. I waited till and shows that "transactions could not completed". But, amount was debited from my account and i didnt received any amount from that machine. (I dont know what is the reason in that atm centre) i was shocked!!!.

I need of some money. So, immediately i urged to cub atm which is far away from my place (Near to vela cinemas) i tried there and withdrawn the same amount (1000/-). Then i rushed to bank by taking mini statement and discussed with manager the problem which i have faced. He asked me to keep the mini statement safely and wait for one day it will reverse back automatically. Still, i didnt get my money back. Since, i am from middle class family this money is very huge for me.

Hence, i kindly request your help to refund my money into my account. Please help me in this regard

Name: padmavathy b
Account number: [protected]
Branch: thiruninravur, tamil nadu
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Jan 7, 2019
Complaint marked as Resolved 
City Union Bank customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
City Union Bank Customer Care's response
Dear Customer,
Our Complaint registration site has been designed to capture relevant details and thus help in effective grievance resolution.Hence, We request you to register your specific complaint if any at www.cityunionbank.com/web-page/grievance. Your specific response will help us assist you.

Regards.
CUB
Complaint comments 

Comments

Sir/madam,
I've transacted some amount through PhonePe but the transaction was failed and amount was debited. I was contacted to PhonePe care they notified me that the credited amount to my account it was bank problem ask to them.Please resolve it as soon as possible. My number [protected]
Please contact me for further information.
Thanking you
S Spanesh

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