I was travelling to USA for 5 days and bought a sim card from Clay, thinking it will help me in my future travels also . It was really a big mistake. Firstly i paid Rs 2150 only to buy the sim with data and 2 recharges. The amount that was supposed to reflect post a recharge never really happened. Their customer support really not supportive of anything. They didnt even recharge my number that i had previously charged my number with. So if you are ready to let go of your money, and also experience really poor services, pls go ahead and buy this sim card. For me, i will never buy it nor recommend this service to any of my friends.
Was this information helpful?
No (0)
Yes (0)
Oct 12, 2016
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Clay Telecom Customer Care's response Dear Mr. Reddy,
We deeply regret for the inconvenience caused to you.
We have tried to search for your details, but couldn’t find any information. Kindly share your RAF/Invoice number so that we can take remedial actions on the same.
We are committed to serve you with the best of our efforts. For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in
We value your association with us and look forward to resolve the matter at the earliest.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment