[Resolved]  Clay Telecom — over billing issue

Address: Bangalore, Karnataka, 560100

I chose 2999/- corporate bill plan (Sim plan for my october 2017 germany trip) and i received a bill of rs. 13, 617/- which is a huge overbilling. When i asked to correct it, there is no response from the billing department. I spoke to people like garima singh, vani kataiah, etc and they do not respond to resolve this. I kept sending emails and making phone calls, nothing is done from their side. I need a refund for my amex card deduction which they made.
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May 19, 2018
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2018
Clay Telecom Customer Care's response
Hello Sir,

Please provide us your full name (customer name), Clay issued number and your email Id. So, that we proceed further to solve this issue as earliest as possible.

Best Ragards,
Clay-Team
 
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