[Resolved]  Clay Telecom — good telecom services by clay telecom

Address: New Delhi, Delhi, 110020

Last month, i went on a trip to usa with my friends for which i purchased an international sim card from clay telecom.
The service provided by the company was good, there were a few call drops, but overall the network was good. Though there was no issue with the network, there was some confusion, due to which the free data that was available with the package got finished during the first 2 day itself and then the net charges were getting deducted from my main balance. I reported this to the support team and they had fixed within 24hrs. The amount that was deducted was reimbursed and the data was adjusted as well.
My overall experience with the product and services of the company was good apart from that balance deduction.
Was this information helpful?
No (0)
Yes (0)
May 8, 2018
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2018
Clay Telecom Customer Care's response
Dear Sir,

We are glad to know that you had good experience using the services of Clay Telecom.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay
 
1 Comment

Comments

As I have account in HDFC Bank before one week my balance was maintained as -1000 for the reason of 'Mirevenue hold through gefu' it was unexpected because I didn't face like this problem before with another bank

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Clay Telecom
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    79%
    Complaints
    367
    Pending
    7
    Resolved
    283
    Clay Telecom Phone
    +91 999 011 1222
    +91 11 6647 0000
    Clay Telecom Address
    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
    View all Clay Telecom contact information