[Resolved] Clay Telecom — Best way to get robbed of your money under student plans
A
Arjun Sngh
from Delhi, Delhi
Sep 26, 2016
Please check 10 times before you decide to go ahead with Clay’s student plans. My dad wanted me to be connected the moment i landed in UK and for that he got me a clay sim card especially designed with a student plan. It was all good initially everything was wrking fine and then just before we got our first bill, these ppl would call me at odd hours in the day to pay my dues or else they would disconnect my services. When my father ultimately scolded the sales person who got us the sim, they stopped and emailed us a bill of 19000/- for a month. When asked for a detailed copy, they took 10 ddays to send that across which showed a total of 10, 000/-. We learnt our lesson in the first month of Clay’s service only and settled the contract after that. It was a lesson learnt. Its better to get a sim card from closer to ur uni as they have better offers.
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Nov 1, 2016
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2016
Clay Telecom Customer Care's response Dear Arjun,
We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice details, so that our customer care team can look into this matter and resolve it asap.
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