[Resolved]  Clay Telecom — Clay company is a cheater

Very bad experience with Clay Sim Cards when it came to clearing the dues. Anywhich ways my experience o[censored]sing teir international sim card in Singapore wasn’t that great but I was hoping that that would be it. After about 15 days of returning the sim card, I came home to a shocking bill of close to Rs 15, 000/- It took me a while to understand what just hit me. For a number that I used mainly for receiving FREE incoming calls, 15, 000 Rs was a bit too much. Later scanning the bill I saw a lot of calls that were charged on SPECIAL numbers which I had no clue of. I mean had I made those calls I would have paid the bill, but slyly adding those is nothing less than CHEATING. Several yelling calls and emails later I was given a bill around Rs 6897/- to be paid. Had I not checked the bill thoroughly I would have landed up paying that amount for no reason. After this experience, am pretty convienced that m never going to buy their services anymore.
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Feb 22, 2017
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2017
Clay Telecom Customer Care's response
Dear Ritika,

We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice number or your contact details so that we can take immediate remedial actions on the same.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay Telecom
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