[Resolved] Clay Telecom — Clay Europe SIM Card – Data Service had some issue but resolved

pavit raj

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I used Clay sim card during my Europe tour in June this year. The service worked flawlessly and was connected throughout my trip. I had this problem in using the data. Somehow it wasn’t getting activated. My account manager Koyal resolved the issue really fast. She was actively involved in handling my matter and I should not had been hassled during my trip. Rest the services were fine and connectivity was excellent.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 07, 2015

Clay Telecom Customer Care's response Dear Mr. Pavit,

Thanks for your feedback. We are glad that your issue has been resolved and you enjoyed our service. For the data services, yes we have noted your point and in future there will not be any issue.

At any point of time you can contact us at [protected]@clay.co.in.

Regards
Team - Clay Telecom

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Comments

pavit raj

from Mumbai, Maharashtra

I used Clay sim card during my Europe tour in June
this year. The service worked flawlessly and was connected throughout my trip.
I had this problem in using the data. Somehow it wasn’t getting activated. My
account manager Koyal resolved the issue really fast. She was actively involved
in handling my matter and I should not had been hassled during my trip. Rest
the services were fine and connectivity was excellent.