[Resolved] Clay Telecom — Delay in refund

Praveen Adhavani

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi
Website:	www.clay.co.in

Hi Team,

I need your help in escalating this case, I have been working with Mr. Prashant for rectification of my Incorrect Invoices since one year and now I have heard a positive response from him. He confirmed that refunds would be processed within 20-25 days.

Considering the issue pending for such a long time, I request some one in senior management to look into this matter and get me the refund as soon as possible. I cannot wait for 20 more days to get the refund cheque.

Can you please provide me the Top Management contact whom I can reach out and get this done quickly.

Regards,
Praveen

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2016

Clay Telecom Customer Care's response Dear Praveen, We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice Number so that our customer care team can reach you to provide right and early resolution on the query raised. Regards. Team-Clay Telecom