[Resolved] Clay Telecom — Disastrous services | |
On November 11th of this year, I decided to use a Clay International Sim card for my travels to England, since I had heard a lot about it. Hoping that it would be a great choice and be very useful to me there. I was happy that they responded to my inquiry immediately. I got the sim card the very next day i.e on the 12th. The sales guy showed me how it works and everything worked fine. I was thinking this will be a good way to save money. When I landed and performed all the steps as instructed by the guy, and after 2 hours also when I did not get any signals on the phone, that’s where my horror started. No signals anywhere. I tried calling their customer care via a pay phone outside the airport, I was given no assistance. All they said was keep on hard rebooting the phone, at some point it will start working. And it is surprising that the phone showed signals in some areas and yet I wasn’t able to make or receive any calls. This is the kind of ‘international experience’ I had with Clay Sim Cards. From my point of view, they are utterly useless. I would never recommend their services to anyone Was this information helpful? | |
Feb 11, 2017 Complaint marked as Resolved Clay Telecom customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 Clay Telecom Customer Care's response Dear Harish, We deeply regret for the inconvenience caused to you. Kindly share your RAF/Invoice number or your contact details so that we can take immediate remedial actions on the same. For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in Best Regards, Team-Clay Telecom | |
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+91 999 011 1222
+91 11 6647 0000
D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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I was billed a amount of Rs35000 for 3 days in Singapore, I want the team to take this as exception and reduce my bill to certain extent as it will be next to impossible for me to clear such a huge due.
Invoice number-
Fw: Your invoice no- CTA-MB[protected]
Regards
Shailesh Bheda