[Resolved] Clay Telecom — Horrible customer care services from Clay Sim Cards
R
rahul62
from Gurgaon, Haryana
Address:
New Delhi, Delhi
Horrible customer care services from Clay Sim Cards. I took their international sim for US with $30 rental plan for 15 days. Inspite of completing the entire paper work as per their instructons and sharing my card details, i got a message that i have exceeded my limit hence all services are barred. On calling the customer care they werent ready to extend any solution at all and kept me hanging.! A horribly unbelievable service experience.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2014
Clay Telecom Customer Care's response Dear Rahul, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment