[Resolved] Clay Telecom — International sim

skarth66

Address:	Chennai, Tamil Nadu
Website:	Www.clay.co.in

They have a system where when you ibster new sim automatically you 4g wi get activate and downloads will happen. I had got their singapore sim and for just using 15mb they have charged me INR. 5500/-.
First of all I had to follow-up for almost a month to get the bill and when I got it I was shocked to see the same. The sales representative when he sold the plan and sent me the plan details there was noention on the gprs usage. Even in the plan mailed to me the charges was mentioned only for calls and SMS.
Really unfortunate and their customer service is really bad they just don't care for you.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Clay Telecom Customer Care's response Dear Customer, We deeply regret for the inconvenience caused to you. Kindly share your RAF number or the number which was provided by us to you so that we can look into the matter and get it resolved asap. Or You can directly send us an email at [protected]@clay.co.in Regards Team - Clay Telecom