[Resolved] Clay Telecom — Not worth buying clay services
R
Rajeev Singha
from Hisar, Haryana
Really bad services from Clay Sim Cards --- I paid a lot of money to stay connected with my family when I was traveling to Australia, but I experienced the exact opposite with clay international sim cards.. I paid a lot for my data and call services to be activated on the Australian sim card, and that sim card completely shut down after a week. The only way that I used my phone was when I was on wifi. My emails to their customer care went unattended and even on the call they didn’t have solution to offer. If you are wondering my sim card didn’t work but I sure did land up paying rentals for the 25 days which they considered it as a fair charge. Absolutely regretted using their services.
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Jun 26, 2016
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
May 24, 2016
Clay Telecom Customer Care's response Dear Rajeev,
We deeply regret for the inconvenience caused to you. Please share your RAF/Invoice number so that our customer care team can provide quick resolution on this.
Regards.
Team-Clay Telecom
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