[Resolved] Clay Telecom — Original bill is not being given when purchased a sim card for international travel

Anirudha Barman Roy

Address:	600002
Website:	www.clay.co.in

I had purchased sim[protected]mobile number +[protected] on 7th november 2016. they have still not provided me the original bill. also after follow up, they have started taking my call.

Person responsible from clay telecom - srimathi (cial support)
Contact number - +91 [protected]
Email id - cial. [protected]@clay.co.in

The original bill amount should be rs. 1, 500/- (including all taxes and duties)

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Dec 19, 2016

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Nov 17, 2016

Kartika Chopra's response I took the sim card from Delhi International Airport for Western Europe, after checking out reviews online I took a decision not to take the Sim card but then I took the risk of buying it and I was shocked to see the service of Clay Sim card. It actually works good in Europe, with plans at good price. I would definitely recommend to buy a clay sim card for Western Europe, network coverage it just great just need to configure the settings as mentioned on the packet. Trusting on online reviews is not always true as per my own experience.

Verified Support

Nov 17, 2016

Clay Telecom Customer Care's response Dear Anirudha,

We deeply regret for the inconvenience caused to you. Your details have been forwarded. Our team will immediately look into this matter and resolve it asap.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay Telecom

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Comments

Kartika Chopra

from Chennai, Tamil Nadu

Clay Telecom — Great Experience with Clay telecom Later on

I took the sim card from Delhi International Airport for Western Europe, after checking out reviews online I took a decision not to take the Sim card but then I took the risk of buying it and I was shocked to see the service of Clay Sim card. It actually works good in Europe, with plans at good price. I would definitely recommend to buy a clay sim card for Western Europe, network coverage it just great just need to configure the settings as mentioned on the packet. Trusting on online reviews is not always true as per my own experience.