Clay Sims have been the most unreliable international sim cards despite being a postpaid service.. Poor delivery on every aspect of connectivity. Firstly I had to fill my forms twice because my data was lost the first time I filled and signed the forms. Secondly once I started using their network in Singapore I realized what my friends were warning me about. Very poor services, rude customer executives to deal with. I would recommend using a local Singtel sim card from Singapore and saving up on it than using one from clay who tend to send you bills that are twice as much. Choose wisely guys..
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Jun 18, 2016
Complaint marked as Resolved
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
May 16, 2016
Clay Telecom Customer Care's response Sir, we deeply regret for the inconvenience caused to you. Please share your RAF/Invoice number, so that our customer care team can provide quick resolution on this.
Regards.
Team-Clay Telecom
I had network connectivity issues when i landed in france, however it was resolved within couple of hours. I really appreciate the clay team resolving this for me in such a short notice. Thanks
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Clay Telecom — connectivity
I had network connectivity issues when i landed in france, however it was resolved within couple of hours. I really appreciate the clay team resolving this for me in such a short notice. ThanksWe are glad that your problem had been resolved efficiently. We look forward to serve you again in the future.
Regards.
team-Clay Telecom