[Resolved] Clay Telecom — review about clay telecom

Ashiiii

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

I had to go uk for my 2 months course program so i purchased clay telecom’s international sim card at igia. The service was good throughout my visit but the moment i landed to germany for 2 days trip with my friends i got irritated with the inconvenience caused in connectivity. I could not call anywhere.

After returning from the trip i contacted clay telecom’s customer care support team to ask for the issue i faced. They told me that my sim was uk specific so did not work in germany.

I then i realized that i had misunderstood the service.

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Sep 30, 2017

Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2017

Clay Telecom Customer Care's response Dear Ashiiii,

We apologize for the inconvenience caused to you. We strive to support our customers with best of our services.

For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best regards,
Clay Team