[Resolved]  Clay Telecom — Terrible Service

It is as good as not using a service than using a Clay Sim card.. we had a terrible experience with using a clay sim for Europe. Their idea of a pre paid card is not as useful as i thought it would be. For most of the days, there was perpetually no reception in my phone. I tried whatever their customer support team asked me to, while nothing really helped. Ultimately they stopped taking my calls and i was left with a sim card that just didnt work. It is literally wasting money than convenience. Very bad experience
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Oct 3, 2016
Complaint marked as Resolved 
Clay Telecom customer support has been notified about the posted complaint.
Verified Support
Sep 02, 2016
Clay Telecom Customer Care's response
Dear Suneet,

We deeply regret for the inconvenience caused to you.
Kindly share your RAF/Invoice number so that we can take remedial actions on the same.

We are committed to serve you with the best of our efforts. For any further assistance, please feel free to contact us at[protected] or drop an email at [protected]@clay.co.in

Best Regards,
Team-Clay Telecom
 
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    +91 999 011 1222
    +91 11 6647 0000
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    D-158 B, Okhla Industrial Area, Phase 1, New Delhi, Delhi, India - 110020
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