[Resolved] Clay Telecom — Very substandard service.

ramchander23

from Delhi, Delhi

Address:

New Delhi, Delhi

Clay Telecom mite proclaim themselves to be the best international sim card option, but trust me I have used their services mostly for UK and France not once but thrice and their services are very very substandard. Things are always delivered last minute with no proper details, and they hardly ever informed me about flag fall call charges in France. And they don’t care whether you received the bill or not, they will directly charge ur credit card with whatever amount they deem fit. Very substandard service.

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Complaint marked as Resolved

Clay Telecom customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2015

Clay Telecom Customer Care's response Dear Mr. Ram, We tried fetching your details in our data base with your name found many with this name. Kindly provide us with your contact details so that we can cross check with our records and get back to you ASAP. At any point of time please feel free to mail us @ [protected]@clay.co.in or call us @ [protected] or [protected].