Cleartrip — payment debited from my bank account but trip id not received

Dear sir,
I am K. Bandyopadhyay. email Id karunamoy.[protected]@gmail.com.
I have tried to book ticket from Hyderabad to kolkata from Cleartrip on 4.12.[protected]@ arround 4-30pm. First three times I have tried for Indian airlines from Cleartrip. Every times I got the msg Rs.6443.00 debited from my account . After that fourth time I have tried for Indigo from Cleartrip. Got the msg Rs.4638.00 is debited from my account . Info MIN*Cleartrip T. So total INR 23967.00 is debited from my ICICI bank account. But i have not received any trip ID.
Immidiately I have contacted to customer care. within 3 days it will be credited in to my account they said.Now what shall I do?
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Dec 08, 2017
Updated by Karunamoy
Now 4 days is over. Now when I am trying to contact with customer care they ask for trip ID . which i don't have.

In this condition what to do if some one can guide.
Dec 09, 2017
Updated by Karunamoy
Dear sir,
I am k. Bandyopadhyay, email id - karunamoy. [protected]@gmail.com. ([protected])
I am trying to book air tickect from cleartrip. Four times i have tried. First 3 times by airindia & last time by indigo from hyderabad to kolkata on 4.12.17 @around 4-30pm. I have got msg that total rs 23967.00 debted from my icici bank account, info: min*cleartrip t. But no trip id i have received.
Immidiately i have contact with cleartrip customer care ([protected]). They accept that money is debited but failed to issue ticket & assured to return the said amount withing three working days. But nothing is return. But now when i am trying to contact they asked trip id. And i have not received from them.
Please help me to return back of my money.

I promise in future i will never try to book ticket from cleartrip nor i am recomending any one to book ticket from cleartrip expressing them about my experience.
Dec 11, 2017
Updated by Karunamoy
Thank you very much to, Consumer Complaints.in Team
First 3times tried from Cleartrip for Airindia flight . @ Rs 6443.00X 3times =Rs 19329.00 return to my account today . Info : MCD CLEAR TRIP DT 171206.
But 4th times tried from Cleartrip for Indigo flight of Rs.4638.00 not yet return . That means Cleartrip have debited total on 4.12.17 total Rs.23967.00. Out of that till now I have received Rs.19329.00.
Please help me, so that remaining money from Cleartrip I can get back.

K. Bandyopadhyay
Dec 13, 2017
Updated by Karunamoy
Thank you very much to, Consumer Complaints.in Team & Cleartrip
All Rs.23967.00 return back to my account from Cleartrip.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information