Jabong.com — SCAM BUSINESS

Address:

Bangalore, Karnataka

Hi,

I had ordered a FILA shoes/sneakers from JABONG.COM of size 10 (which is the correct size for me in all the brands i purchased my footwear till now) & which costs Rs.1609. I recieved the shoes & after a week when i had to go out, i tried to wear the shoes but however it was so tight that i couldn't insert my leg in it. So i kept the shoes back in its case, called them back [within 30 days as per jabong's exchange policy] and asked them to give me a size replacement. But as they had no bigger size shoes of the same type, i chose to get my money back.
They sent a person & he took the shoes from me in a good & unused condition & gave an acknowlegement for that. However after about 10 days some one from jabong called me to inform that the refund cannot be made as the shoes has been used & is not in a re-sellable condition! How can it be used when i couldn't even wear it?? its not even removed properly from the cover!! And more over i asked them to give me a size bigger than this or at least another product in the same price range, JABONG has refused for that as well. All they are saying is, it has been used & cant be exchanged or replaced for anything else! I don't understand how is that even possible.
These guys definitely are running a SCAM business...... I request the concerned authorities to please look into it & stop this cheating as it would give justice to many people like me who have been cheated. I hope this will be looked into seriously & justice will be given for many people who are getting cheated.

Thank you