[Resolved]  Jabong.com — can not return a product

Address: 560043

Hi

Order no.[protected]-1114603 was placed on 5th april 2019 and was delivered on 9th april, 2019. However, both of the tommy hilfiger products that i received were damaged and old. I immediately tried to return on which i could return only one top and i do not see any return or exchange option for the other one i. E. Tommy hilfiger self designed blue blue regular top. I called customer care and in response, i was said that since one of the product was not applicable for return. I have been shopping from jabong.com from last 8-9 years and i have never come across such thing you can not return the product (Except undergarments, jewelry or makeup products) if you are not satisfied. You have kept a million apparel on 15-days return, 15 days - exchange and cod and now you say that this particular top is non-returnable.

So, i am writing to you so that at least you can help me this. I did not like tommy hilfiger self designed blue blue regular top because it is damaged, old and of big size and for which i paid inr 868.35 and please initiate the return request for this.

Awaiting a response.

Regards,
Poonam
+1 photos
Was this information helpful?
No (0)
Yes (0)
Apr 9, 2019
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information