Clovia.com Complaints & Reviews

I had ordered 8 pieces of bra on 1st Feb Order no: 14882048. The same was returned at one go due to size issues, post-talking to your customer support team
Out of 8, i received 5 as exchanges on 8th Feb, ORDER NO. 14943107, but rest 3 is still pending. since then i have been calling up and following up for exhange or atleast refund. all the time your team said they have initiated refund of the rest 3. today is 1st of March, nearly...

I had ordered 8 pieces of bra on 1st Feb Order no: 14882048. The same was returned at one go due to size issues, post-talking to your customer support team.
Out of 8, i received 5 as exchanges on 8th Feb, but rest 3 is still
pending. since 8th Feb i have been calling up and following up for exhange or atleast refund. all the time your team said they have initiated refund of the rest 3. today is 1st of March, nearly a month and...

Made the order on Clovia on 18th January 2023 however due to some technical error the order could not be confirmed, I was asked by clovia team to check the payment status with the bank also and gave confirmation to Clovia team that the payment has been received in beneficiary account as per the information received from the bank.
Order ID: 14700608
Total Items: 5
Total Price: 1128.00
Till date customer service...

This is to Inform you that I had Purchased Online Product from Clovia on 7th September 2022 with Product ID 13200720 and Received product by 18th September and out of 8 Product i Had returned Back 7 Product on 19th September with Order Id 13418998. Till now it has been more than a Month i had not received my refund Payment. I'm sorry to say your Customer support team members had only one answer. We have raised your concern and you will receive...

I login from my number [protected]. I ordered a night suit of rs. 758. I transacted from phone pay and it is showing that amount is transferred to clovia. But clovia app is showing transaction failed. There chat with us facility is ###, they repeat same instructions again and again...

It has been more than a month my reverse pickup was done nd the same has been reached there warehouse but refund not issued .. i give them more than 5-6 calls a day but they don't pickup .. i want my money back please help...

My order id is :[protected]. I have returned few products and asked for return in my bank account but they have yet not refunded my amount and are everyday asking to wait for 2-3 days and same reason that there is some technical error....

Not received my refund has been trying to contact the customer care but no help was provided. I guess I will never get my refund amount....

Hi,

Order No. 13163246 refund amount of Inr. 511
Old balance in wallet Inr. 440
Total Inr. 951/-

Pls note that I have transferred the total wallet amount of Inr. 951/- to below my bank account on 15th September 2022, herein enclose the screenshot fyr.

ACCOUNT HOLDER NAME : VINANTHI S V
BANK NAME: AXIS BANK
BRANCH : COX TOWN
A/C No. [protected]
IFSC...

They are saying that they will give my refund in 2 to 4 working days and it's been 1 week since my return order got collected and yet no refund of money How long will it take for them for initiating the refund process I want my refund ASAP.
FYI
Order id: 13205983...

Clovia is the totally scam... They returned your product but the don't give you your money back... I had called them many times they always says same lines and always say for wait to 24-48 hours... Sometimes they didn't picked up the calls or sometimes they cut the calls by putting the calls on hold for more than 5 minutes...

Its been almost more than 1 month for the below order 12990660 and did not receive of our refund. We tried reaching the customer care and left messages in what's app and a bot responds to our messages. Customer care never attends any of our calls. Spent close to 30 min and still none answers our call....

Order number.12939418
Cauvery gowda, I had ordered the above product and returned the same.
Though I returned it I did not get a refund nor did the amount reflect on wallet....

I order from Clovia worth Rs. 450 on 16/07/2022. the product was delivered on 25/07/2022 but the delivery status was reflected on the Clovia app on 20/08/2022. since the product did not fit me well I placed a return request on 21/08/2022.soon after I received a mail from Clovia saying the return request was accepted.

From that day I was waiting for the pickup of the product.

Unfortunately, no one comes to pick...

I purchased few products from Clovia that was delivered on the 29th of June. As the fitting was not correct i decided to return the product and the app was showing that the product is still in transit. After nearly a month of follow ups the delivery status was updated on the 27th of July and it was not letting me return the product as it was over 15 days. Each time i call they ask me to wait 24-48 hours, same with what's app and no response...

I had ordered some stuffs a week ago, my money was deducted but my order was not placed. Called customer service several times, emailed them, whatsapped them but allow in vain. The have such horrible service. Will never ever order front clovia again...

I placed a return of an product the very next day i received the product as the product quality was very very low and the size was small for me. After order its almost 2 month now the pick up has not been done. I have called on the call center 20 time to arrange a reverse pickup but the call center people are pathetic. they just know one line your issue will be resolved in 24-48hrs but even after 2month that day didnt came. Finally they have...

I have ordered products on July 13th and it was cancelled with order num 12663503, the refund was not given and I have attached bank statement as they requested and also my bank manager also confirmed same that I did not receive my amount back 25 days have completed. I have sent many follow ups and calls but no resolution and after waiting for 1 hrs or calls they are disconnecting my phone without resolving....

I had placed an order with clovia on 13th Jun and since then I am following with the team and they have not refunded my money back nor they have shred the order.
I am following up since a month, I have shared the screenshot of transaction and the statement from the account as well but still no response.
They never call back and there customer care keeps on hold for a long time, there customer care is not 24hours service.br...

On 10th of June i have cancelled a order in clovia for which they mailed me that I will receive the refund with in 15-20 working days. Till now I have not received the refund amount. I have contacted customer care they told me send me my bank statement so that they can be assured of the refund amount not received. I sent them the statement. But they did not refund the amount. Again I sent them mail to take an update on the refund, they again...