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Clovia.com Complaints & Reviews

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Last updated Feb 5, 2024
Complaints 254
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13
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Clovia.com reviews & complaints page 5

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L
Lisa rani parida
from Bhubaneswar, Odisha
Oct 29, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order placed, payment got deducted still showing payment pending

On 29th oct I did place my order with order id 10182889 with phonepay and my money got deducted from my account but I didn't receive any confirmation mail or msg of my order. But when I track the order. It's written on the tracking page that payment is still pending for this order. Please check the attached screenshot. I already paid for the order. If the order Not received I need my money asap...
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M
MousumiMou
from Tezpur, Assam
Oct 3, 2021
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Payment done but order not placed.

I have placed an order (order id 9922548) and paid through phon pe. Transection was successful and money deducted from my account. But now clovia.com is showing payment is pending and order not placed. What the heck is this? I want my money back. I tried to contact clovia through whatsApp but they message me they cant even contact me today since today is sunday! How will I get my money back?...
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J
jagtapNikita
from Pune, Maharashtra
Sep 26, 2021
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Payment done through phone pe still it is showing payment not done

I have already done payment through phone pe money is deducted still it showing payment not done

Transaction ID:T2109261352209857524107...
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S
suyoggore
from Mumbai, Maharashtra
Sep 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order placed on webpage. Paid by phonepe. Money deducted.

Money deducted & account logged out automatically. now no order showing. Items in card.

Collect id: C2109232309076574472641
Transaction id: T2109232309205467141121

ICICI Bank Acct XXX983 debited for INR 508.00 on 23-Sep-21 & CLOVIA credited.UPI:[protected]....
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M
malika arora
Sep 5, 2021
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Payment made but still showing as pending

My order Id is 9656723. I have made payment but its still showing pending. Either order should be dispatched or issue refund...
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I placed an order today and paid Rs. 2476 through my PayTM wallet. However, shortly after that, I was barred from signing into my account by the website. I didn't receive any confirmation e-mail from you. I used another device to login and found that the order I placed isn't showing up in my order history. The items I paid for, were still added in my cart. I placed another order and chose COD this time, just to check if it creates the same...
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N
N ramya
Aug 27, 2021
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Return pickup

Please provide return pickup
order number is 9472813...
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D
Divya Nandini Mutyala
Aug 16, 2021
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I have paid for my order but clovia is not showing my order placed

I have placed an order in clovia on 15th August and paid online through phone pe. But in clovia app it is showing that my order isn’t placed, but my money got debited Rs.817. Kindly solve this problem as soon as possible.

Phone pe transaction id:
T2108152130434072193736...
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Address:Shivanakwadi

We have some mail baji. instead of answer to my questions, Mrs. neka kant is trying to threat me.

my order no is 9318072 on 01.08.2021. they have not dispatched even 8th of august. they are prepare dispatch when i asked or inquired for .
they will use my money life if i do not aske to customer care.

they are always lie with every response and call....
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R
Renu sahani
from Bengaluru, Karnataka
Aug 8, 2021
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Paid for the order online but products still showing in my cart.

Address:Noida
Website:Clovia.com

Hi I have ordered 3 night suits from Clovia.com with only payment of 1835 rs but I didn't get any order confirmation and night suits are still shown in my cart .
Please help with the order status or refund my amount....
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E
er.divyaa
Aug 6, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing bra

I ordered 4 bra and one night suite but only 3bra and night suit is delivered ... My order number is 9322084. 1 bra is missing can you please look into this issue asap......
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N
Niyati Karande
from Pune, Maharashtra
Aug 2, 2021
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Return pick up

Address:AWHO TUCKER ENCLAVE phase 2 Gondhale nagar Hadapsar Pune

I had arranged a return pick while placing the return request on call I had asked to schedule it few days later which was denied and due rains I was stuck in Mumbai travelling was not possible due to floods.
Now when the pickup was scheduled n I was able to travel to Pune that pickup agent Directly cancelled my request without any prior notice not even a message that pick up has been cancelled. Upon calling advisor is not ready to...
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P
praroop
from Agar, Madhya Pradesh
Aug 2, 2021
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About refund

Hey There,
I Anushka Diwaker Ordered on July 18 at 8:18PM with Order I’d[protected].
But due to some Personal Reason I cancelled that order immediately.
I made a payment through Internet banking Which debited my Account number(
[protected] )
Then At your end You initiated the refund through same channel as per your
policy.
But This account ( [protected]) has now been closed by Bank due...
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A
Anju Lohar
Aug 1, 2021
Aug 1, 2021
This thread was updated on Aug 1, 2021
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Non wired full coverage tshirt Bra

I ordered 4 products of 799 as offer price and with tax 814 rs . Amount has been deducted from my account but the order is not confirmed, either confirm the order or refund the amount as soon as possible...
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A
Astha@1996
Jul 31, 2021
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Paid for the order but products still showing in my cart.

Address:Aurangabad Khalsa, House no 21, Transport Nagar

I have paid for the order but did not get any confirmation message....
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C
Chiya Naithani
Jul 30, 2021
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Lingerie Products

To whomsoever it may concern, this is my third complaint as I did not recieve any answer to my previous complaints, I had ordered 4 lingerie products, out of which I returned three of the products as they were a misfit, I applied for an exchange of those products i returned but ever since then, I recieved only one product.
Either have my money returned or please fasten the already delayed delivery, this is my humble request.
I...
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S
Swathi@9959
Jul 24, 2021
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Placed order payment done but no order confirmation

Order for 508 rs and payment was done amount deducted but no order confirmation so I've placed order again and order was successfully and now I'm charged twice for one order so I want my amount back for one order and want to be charged only 508 ra. Please help this seems to be fraudulent...
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V
Vinitha Dsouza
Jul 23, 2021
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Confirm my order soon

I ordered 4 products of 799 as offer price and with tax 814 rs . Amount has been deducted from my account but the order is not confirmed, either confirm the order or refund the amount as soon as possible...
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N
Nihar333
Jul 16, 2021
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Amount deducted but order not placed yet

I placed an order of 903 rs today. The amount is deducted but the order is not placed. The items are still in my cart and when I checked the order status with order id the status is showing payment not done. Please help me with this. I want my money back if order is not placed and I would not order from this site ever again. I have sent the mail to clovia with payment receipt.My order I'd 9136782...
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N
Nihar333
Jul 16, 2021
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Amount deducted but order not placed

I placed an order of 1048 rs today. The amount is deducted but the order is not placed. The items are still in my cart and when I checked the order status with order id the status is showing payment not done. Please help me with this. I want my money back if order is not placed and I would not order from this site ever again. I have sent the mail to clovia with payment receipt....
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