Clovia.com Complaints & Reviews

I placed an order of 773 .. the amount got deducted from my account but no order is placed....

I asked for the exchange of my product . But they refused to do it . The attitude of the people in Maninagar branch is very rude . I just asked to replace the product I even didn’t ask for refund ....

Order id is 7561711. I made payment through phonepe. Money got deducted from my account but I did not get any order confirmation. Very bad service....

Order id is 7524122. I made payment through phonepe. Money got deducted from my account but I did not get any order confirmation. Pathetic service....

I am Namitha, I have ordered your product (4 bras @799)yesterday and paid it through phone payand the money has been debited from my
Bank account(total paid amount =863) . .bt there is no order confirmation...infact your site shows there is no order history...refund my money back to my account...

I placed the order with clovia on 24dec and asked for return and refund as due to size issues and I got a message stating that the return will be done today but when I tracked the return status I could see that the return has been cancelled without my knowledge and also in the order it states that the order cannot be returned as I placed it 21 days before..
I just placed the order on 24th and it's not even 10days.

And...

I am Fathima Renna, I have ordered your product (4 bras @799 and and 1
padded bra @379 )yesterday and paid it through google pay, But your App
doesn't show any ordered details and the money has been debited from my
Bank account(total paid amount =1079) . Kindly check the status of my
order and do the necessary...

I ordered a product from clovia bt I didn't receive any confirmation...my money was deducted from phone pe...bt there is no order confirmation...infact your site shows there is no order history...refund my money back to my account...

I ordered something by paying through phone pe .. my money got deducted yet my order was not confirmed please refund my money... & Resolve my problem...

I have ordered some nightsuit with order no 6965486. And some wrong products received and some having size fit issue. I wanted to return the order.
I have tried with app but I am not able to initiate return request.
Then I have talked with the chat support . In that I am not able to attach any image in that.
Then I have tried with web that was also not working and raised a wrong request.
I mean what kind of behaviour...

Nobody picks up the call, no contact about the refund. I want my refund as soon as possible.

Website is showing this even when i have cancelled the order...

I have done my payment but have not received any mail or message about it
i have complained about it but got no response no one has contacted me
my orders are not shown in the order history
order id : 6837194
date: 15 September 2020...

I ordered and made transaction through phonepe but order placed as cod and again i had to do same transaction for rs 1258. Please look into this and initiate refund....

I had returned the above-mentioned products through dtdc courier to the address provided in the site which is clovia warehouse, plot no 186, court firni, lal dora, bajghera, gurgaon, hariyana. But the courier person couldn't find the above address and package returned to me....

I do have an account with you guys, have placed an order involving two bras, but the order has not been placed yet but the amount has been deducted from my paytm account, what is this nonsense????????????

Order id- 6730868_[protected]
Transaction id- [protected]

Either confirm the order or refund the amount in my Paytm wallet....

I have placed this order on 1st Aug, 2020. There were 4 products, Order ID: 6583586. The payment is already done. They have marked the status to delivered with product delivery. No, update, no calls regrading the delivery the product.

After raising complaint(ticket number: 1818692), there is no update on my concern. i am getting an auto triggered mail daily with same content.

The customer cares are disconnecting...

When i placed my order, i paid 1257 rs and ordered 12 panties. Now it is
Showing 8 panties and 847 rs.

What kind of dirty joke is this?

They dispersed the order after about ten days and they are even showing the wrong amount and reduced the order items! This is disgusting!

I want either all the products to be sent to me or else i want my full money back.

My order number...

I Ordered 4 panties nd 2 bras nd a face mask, on 29th July, the amount is debited, the amount is 1402, it was done through Amazon pay, i contacted amazon agent they said that clovia didn't refund this. Refund my money....

I hav ordered 4 panties for rs 499 sale but today i received the package and it has only 2 panties in the box .
I paid for 4 panties but i only received 2.
I already have tried to contact clovia customer care a lot of times but they didn't responded back.
I want my refund back for 2 panties.
Please resolve my issue asap.
Order no - 6509106...

I have returned the order no 6367830 and haven't recieved my refund yet after even 14 days....