Submit a Complaint
Claimed

Clovia.com Complaints & Reviews

www.clovia.com
1
Updated: May 8, 2025
Complaints 258
Resolved
13
Unresolved
245
Bad 😕 It seems that Clovia.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Clovia.com

Having problems with Clovia.com?

File a complaint and get it resolved by Clovia.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
Clovia.com

Clovia.com reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shebina
from Ernakulam, Kerala
Mar 19, 2021
Report
Copy

Address: Clovia india

I ordered items from clovia. It is prepaid. But yesterday I got message, the item is delivers. Actually I didn't get my products
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hafizul Mustafa
    Mar 16, 2021
    Report
    Copy

    I have exchange my order..but order didn't get picked up and it got cancelled..so what will I do?..and also exchange is not working
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Philomeena
      Mar 13, 2021
      Report
      Copy

      Address: 10/a mehandi bagh

      The products which i get are not up to the mark and i have put return request and the app is not accepting so return my money and products
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Srushti Patel
        from Bengaluru, Karnataka
        Mar 3, 2021
        Report
        Copy

        My order no.7723232, i had palced an order for shaperwear bodysuit, on the return policy it is no where mentioned that shaperwear bodysuit is a non returnable product, it is oly mentioned that shaperwear panties is non returnable. And on the product page it is no where writtem that the product is non returnable and now when i received the quality of the shaperwear is not great so want to return the product but iam getting no help from Clovia customer care. I hv not tried the shaperwear, i kept it back as i saw the material, i had no choice of trying coz of the material. I kindly request you to accept my return.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          N
          n.s. Negi
          Feb 21, 2021
          Report
          Copy

          I placed an order of 773 .. the amount got deducted from my account but no order is placed.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amu Bhaskar
            Feb 12, 2021
            Report
            Copy

            I asked for the exchange of my product . But they refused to do it . The attitude of the people in Maninagar branch is very rude . I just asked to replace the product I even didn’t ask for refund .
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              vividhapawar
              Jan 26, 2021
              Report
              Copy

              Address: Flat No 19, Building No A-2, Suryoday Park, Behind Nisarg Misal, Kate Pimple Road, Pimpari Gaon, Pimpari ,Pune

              Order id is 7561711. I made payment through phonepe. Money got deducted from my account but I did not get any order confirmation. Very bad service.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                Panj04
                Jan 20, 2021
                Report
                Copy

                Order id is 7524122. I made payment through phonepe. Money got deducted from my account but I did not get any order confirmation. Pathetic service.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  namitha nj
                  from Mumbai, Maharashtra
                  Jan 12, 2021
                  Report
                  Copy

                  I am Namitha, I have ordered your product (4 bras @799)yesterday and paid it through phone payand the money has been debited from my
                  Bank account(total paid amount =863) . .bt there is no order confirmation...infact your site shows there is no order history...refund my money back to my account
                  Jan 12, 2021
                  Updated by namitha nj                   Clovia.com — I ordered 4 [protected]@799 .Paid 863
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Raginir
                    from Delhi, Delhi
                    Dec 31, 2020
                    Report
                    Copy

                    I have asked for return and refund of the product but they cheated by cancelling the request without my knowledge

                    I placed the order with clovia on 24dec and asked for return and refund as due to size issues and I got a message stating that the return will be done today but when I tracked the return status I could see that the return has been cancelled without my knowledge and also in the order it states that the order cannot be returned as I placed it 21 days before..
                    I just placed the order on 24th and it's not even 10days.

                    And...
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    F
                    Fathima renna
                    Nov 15, 2020
                    Report
                    Copy

                    I am Fathima Renna, I have ordered your product (4 bras @799 and and 1
                    padded bra @379 )yesterday and paid it through google pay, But your App
                    doesn't show any ordered details and the money has been debited from my
                    Bank account(total paid amount =1079) . Kindly check the status of my
                    order and do the necessary
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Niharika Mahajan
                      Nov 9, 2020
                      Report
                      Copy

                      Address: Sainik colony jammu state j&k

                      I ordered a product from clovia bt I didn't receive any confirmation...my money was deducted from phone pe...bt there is no order confirmation...infact your site shows there is no order history...refund my money back to my account
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Shivali33
                        from Powai, Maharashtra
                        Oct 21, 2020
                        Report
                        Copy

                        I ordered something by paying through phone pe .. my money got deducted yet my order was not confirmed please refund my money... & Resolve my problem
                        Oct 21, 2020
                        Updated by Shivali33                         Do refund my money as soon as possible
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Arti Kori
                          Oct 20, 2020
                          Report
                          Copy

                          Address: T 12 new rani bagh

                          I have ordered some nightsuit with order no 6965486. And some wrong products received and some having size fit issue. I wanted to return the order.
                          I have tried with app but I am not able to initiate return request.
                          Then I have talked with the chat support . In that I am not able to attach any image in that.
                          Then I have tried with web that was also not working and raised a wrong request.
                          I mean what kind of behaviour is this.
                          I have called customer care and also I have mailed 4 times and I get only one response in past 3-4 days.
                          This is truly unaccepted.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shubhangig0801
                            Oct 10, 2020
                            Report
                            Copy

                            Nobody picks up the call, no contact about the refund. I want my refund as soon as possible.

                            Website is showing this even when i have cancelled the order
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              P
                              Priyanka Rajmouli
                              Sep 16, 2020
                              Resolved
                              Report
                              Copy
                              Resolved

                              I have done my payment but have not received any mail or message about it
                              i have complained about it but got no response no one has contacted me
                              my orders are not shown in the order history
                              order id : 6837194
                              date: 15 September 2020
                              Sep 24, 2020
                              Complaint marked as Resolved 
                              Sep 16, 2020
                              Updated by Priyanka Rajmouli                               I made payment via netbanking and after doing the check out I didnt receive any mails of the transaction made and neither did I receive any mails or messages from clovia website regarding the order status and date of delivery. While checking my mail, I saw a mail which shows that the order wasn't completed successfully and asking me to do the same again.
                              View replies
                              I paid money but not provided any order confirmation details
                              Reply
                              vividhapawar's reply, Jan 26, 2021
                              Same issue happen with me
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anshi Singh
                                Sep 7, 2020
                                Report
                                Copy

                                Address: VVDN Technologies D-22 infocity 2, sector 33 ,Gurugram

                                I ordered and made transaction through phonepe but order placed as cod and again i had to do same transaction for rs 1258. Please look into this and initiate refund.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  D
                                  dhanyavc
                                  Sep 6, 2020
                                  Report
                                  Copy

                                  Website: Clovia.com

                                  I had returned the above-mentioned products through dtdc courier to the address provided in the site which is clovia warehouse, plot no 186, court firni, lal dora, bajghera, gurgaon, hariyana. But the courier person couldn't find the above address and package returned to me.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Saswata Sain
                                    Aug 31, 2020
                                    Report
                                    Copy

                                    Status of refund

                                    Address: NEAR EKTARA SCHOOL

                                    I do have an account with you guys, have placed an order involving two bras, but the order has not been placed yet but the amount has been deducted from my paytm account, what is this nonsense????????????

                                    Order id- 6730868_[protected]
                                    Transaction id- [protected]

                                    Either confirm the order or refund the amount in my Paytm wallet....
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy
                                    A
                                    archna@1993
                                    from Bengaluru, Karnataka
                                    Aug 27, 2020
                                    Report
                                    Copy

                                    Address: Clovia Lingerie #underfashion A-110 , Sector 5, Noida - 201 301, Uttar Pradesh, India Phone 1: +91-0120 -484-2200 www.clovia.com - Fastest Growing Lingerie Brand in India

                                    I have placed this order on 1st Aug, 2020. There were 4 products, Order ID: 6583586. The payment is already done. They have marked the status to delivered with product delivery. No, update, no calls regrading the delivery the product.

                                    After raising complaint(ticket number: 1818692), there is no update on my concern. i am getting an auto triggered mail daily with same content.

                                    The customer cares are disconnecting the call when i tried to reach out on given number.

                                    This is my worst experience i have ever experienced.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Ecom Express
                                      1.8
                                      (6467)
                                      Reliance Trends
                                      1
                                      (1614)
                                      Provogue India
                                      1.2
                                      (885)