[Resolved] Club Factory — cyber fraud

hardik430

from Daman, Daman and Diu

Address:

Ahmedabad, Gujarat, 382220

I have order one bluthooth hansfree, but some where parcel not received at my address and money not refurnd.
The customer care executive took my card number and otp once for refund my money but he took 56k from my account now he will not responding and no customer care executive response

Date of incident : 19/12/18
Mobile no of that executive :[protected], [protected]

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Jan 20, 2019

Complaint marked as Resolved

Verified Support

Dec 20, 2018

Club Factory Customer Care's response Very sorry, you have met fraud, we never ask for OTP from customers. Please go to police to report your loss.

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Comments

Pooojaa

from Aizawl, Mizoram

I had ordered a top and i paid for it Rs. 323.19 and its been to about 8-9 months i had not received yet. Plz solve my problem. I have trusted your app and now i am feeling so bad about that.

Pooojaa's reply, Dec 19, 2018

Plz plz solve my problem.

Diksha Barapatre

from Gurgaon, Haryana

This has to inform you that i ordered a bag (order no SO[protected]. I received the above item on 13 Dec 2018 but the received bag is small in size. I also tried to contact help centre.
Kindly give proper guidelines ASAP.
ORDER NO: SO75508509
EMAIL ID:
diksha.[protected]@gmail.com

Zakariya Yousef

Hi Club Factory, I hope your work is fine
I have order with your estimated company and i would like to cancel it because i am in saudi now and after seven days i will be in Yemen some called me from riydah ksa and told me it will takes fourteen days for this reason i want to cancel i have no time to wait sorry for that my order no is 679026