[Resolved] Club Factory — delivery never attempted | |||
My order number is so82411342. My items were to be delivered yesterday. I never received any call from the delivery person, but received a message that my phone wasn't reachable which was a lie. I received 3 orders from other couriers, who had called me to deliver the products, on the same number. Yesterday i called up the xpressbees customer care and raised a complaint and gave an alternate number. Today the products were to be delivered but i received the same message in the evening that my phone wasn't reachable. I am sure the delivery person doesn't want to come to my place since he must have been in a hurry to go home. They do not share the contact number of the delivery person also. It makes them fabricate a lie and get away with it. Tomorrow i am not available at home since i am going to the office. Was this information helpful? | |||
Feb 24, 2019 Complaint marked as Resolved Verified Support Jan 21, 2019 Club Factory Customer Care's response Dear, extremely sorry for the trouble. I have filed a serious complaint for you to our courier, they will contact you and make sure you get your parcel!
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Amount :1065.35