Club Factory — didn't receive refund money

I have purchase a product and now i need to return it. the company told me courier this product with company address your self.

I mean this is company responsibility Drop and pick.

mail id : [protected]@gmail.com

Product Id: SO5999427

I have paid 2107 to club factory through paytm, now they are stating that they have refunded money to my paytm wallet as products which I ordered are no longer available, its been long time I didn't get any money in my wallet, I tried calling but no response

Order no. SO14604287
I ordered from club factory on 04/03/2018 and as some products became out of stock they said they will refund the amount for the products. I received less than what I paid for the products.

I got damaged product and first they denied for full refund and ask me for 10%, 20% and then 30%refund.
And finally ready to give full refund but now said that you should courier it on company address and charges will applicable.
Means we compensate this charges?
Just cheated me

I ordered 2 items from club factory on 13/05/2018. My order no. Is so24296426.I received 1 items and one of 1 of them was missing product.so they said they will refund the amount. My refund id is sor 215212. I received a message on 13/05/2018that rs.117.33 is refunded but i didn't receive any amount. I paid through debit card uco bnk It's been 13 days and i still didn't receive my money.

Thank u for refund..

I cancelled my order and my money has been credited to my wallet. I had withdrawn the wallet balance to my account 10 days ago but the amount hasn't been credited to my bank account. My order no is SO38207345. Customer care support keeps saying wait for 2-3 days everytime.
Amount of Rs 560 is pending.

Hi,

This is regarding to my recent order SO26431784.I have requested for the pick up, the order has been picked up also but the money has not been sent to my bank account.

From the application, It was showing me 4075.46 has to be refunded but when I clicked on transfer to bank account with entering all the bank details details, the money got deducted from the club factory wallet but not transferred to my bank account.

I didn't get any updates/ message from club factory that money has been transferred nor i got message that money has been refunded.

I request you take this concern serious and try to refund my money to my original payment option ASAP.

For your info, I tried transferred to my bank account on[protected] and there its showing refunded as status yet I haven't got any amount to be credited in my account(from bank account summary I can see no money was deposited from club factory to my account.).

Refund Id-SOR[protected].

I had ordered 2 products from club factory. One was already not available by them n other I returned it ... it's almost 1 month the status shows refunded but it has not refunded into the account ...
My order no.s are SO55877973 & SO55879482

very bad service, at time of placing order product available with huge qty after payment they said it's out of stock, but same product available with different price, this is really not good & very unprofessional thing.

I returned one jacket.. it's been 10 days i haven't received the money yet.. till when i get my money