[Resolved] Club Factory — dress and cardigans | |||
I ordered 4 items together from club factory. The items were supposed to be delivered in 2 packages as per the application. Both the packages had same tracking no and order id. But i received only one package worth 200 smthng via xpressbees courier but the second package worth 1800rs was not delivered but in the app it is showing both packages has been delivered. I contacted the courier they have no information about the 2nd package and said they have received only one. I have already paid via paytm and hence highly concerned as to where my remainning three items are (Order id :so[protected], tracking no:[protected]) Was this information helpful? | |||
Oct 6, 2019 Complaint marked as Resolved Verified Support Aug 29, 2019 Club Factory Customer Care's response Dear, please do not worry, the second parcel is still under preparation. Once it is shipped you will find shipping information in the APP.
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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