Club Factory — heels brown color, with fur

Garisha

from Sunam, Punjab

Address:	Ludhiana, Punjab, 141013
Website:	Www.clubfactory.com

15 days ago i ordered a heel and recently it arrived and they were loose to me. I filed a refund option. The man from the dtc pickup company came and took the heels and didn’t gave any reciept to my maid. Then i called him twice so he sent the picture of the reciept on my wattsapp and said that u will get a call and the club factory ppl will ask u in what way u want to get ur money back. I haven’t received any call till today and i am trying to call them since 4 days. And there no. Is not available. And now am feeling helpless.

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Club Factory customer support has been notified about the posted complaint.

Oct 09, 2018

Updated by Garisha I received a call from the customer care who were asking for CVV no. And my bank account no. Is it even legal?? Then when I denied to give him he was rude to me. Then he gave me option of airtel app and Paytm in which he asked me to link with atm card and then told me to link with 9000 rupees or 20, 000. They have to return only 1350 rupees and for that they disturbed me soo much.

Oct 09, 2018

Updated by Garisha The caller who called me up today said he was from club factory customer care but when i searched him on truecaller, he has 84 spam reports and is named Fake banker