[Resolved]  Club Factory — I want to return my product

I ordered yellow jacket from Club Factory. But colour is worst and size too.
My order id is SO13895901 and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website.
Hope to get proper guidance from this site as they are not replying on facebook too.

Thanks
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Apr 18, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Club Factory Customer Care's response
Dear, here is the return address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301
According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.
So please send your items via the courier to us and we will refund the amount after receiving within 7-15 days. Thank you.
Verified Support
Mar 16, 2018
Club Factory Customer Care's response
Please try to re-star us for 5. Thank you.
Complaint comments 

Comments

I need to return my product as the product quality is so bad my order no. SO[protected]
My order I'd SO[protected] return refund my product
Akshita Meena's reply, Oct 28, 2019
Please
I had ordered a pink coloured single shoulder two piece of Satchel Antique handbag. My order id is (S[protected]). I want to return this product. Please let me know the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me know the procedure and I want refund money. It was my and worst costumer experience. I'm very disappointed and I'm never going to use this app ever again.
I hope to get proper guidance for my complaint.

Thanks
Bakwas product data hai...Mara 250 rupess ka earphone ..Kam nhi kr rha hai
I am ordered the cream colour saree from Club Factory. But colour is worst and not satisfied.
My order id is SO20633029 and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money.
Please refund my money.
Hello,
Actually I ordered earphones but not registered as an account i ordered the product as an guest so the money is reduced from my bank account but i didn't get any order no message or confirmation mail. So what's next?? how can i get my money back.
Hi, i ordered hoodie and the product i received was of cheap quality, order number(SO[protected] .i want to return the product, as i am unable to process return request, please do the needful.
i want to exchange the saree order no.SO[protected], PLS TELL HOW TO RETURN THE ITEM, my order are totally different not much picture please give me answer how to return please help me ...
I order nike vapormax moc 2 i reciev loafer LV

I have returned boat headphones to clubfactory
My order I'd is SO[protected]
But didn't receive money
Please help

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