[Resolved]  Club Factory — I want to return my product

I ordered yellow jacket from Club Factory. But colour is worst and size too.
My order id is SO13895901 and I want to return this product. Please let me the procedure how to return. In mobile application it is showing 0(zero) as paid order.
Please let me the producer and I want refund money, worst company and worst costumer experience. Fake company from China. Please don't use this website.
Hope to get proper guidance from this site as they are not replying on facebook too.

Thanks
Was this information helpful?
No (0)
Yes (4)
Apr 18, 2018
Complaint marked as Resolved 
Club Factory customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2018
Club Factory Customer Care's response
Dear, here is the return address:
CLUBFACTORY INDIA PVT LTD (Return Center)
G45, FIRST FLOOR, SECTOR 6, NOIDA, UTTAR PRADESH 201301
According to our return policy, you need to bear the shipping fee of return. And please do put a paper with your order number and return reason on it so that we can identify the package and process the refund without delay.
So please send your items via the courier to us and we will refund the amount after receiving within 7-15 days. Thank you.
Verified Support
Mar 16, 2018
Club Factory Customer Care's response
Please try to re-star us for 5. Thank you.
Complaint comments 

Comments

Hi
I want to retur my Oder all products is very cheap and quality is very very bad even you did not sand same color what I oder, all Makup brushes is plastic hair it’s not same showing in the picture
Please tell me how I can return this Oder
Thank you
Dear club factory team
I received my order [protected]
It was not as per picture shown I want my money back but I ordered from Facebook now I have installed the application but it's not showing on paid order.. kindly help plz
I have received large pant..please help me i want to return.
i want to return my order. I was order a couple ring and i only get one... And that was very large...
I have return my jackets to your return center center G45 first floor sector6 Nodia pin 201301 through India post E[protected]N Dated[protected] for exchange now send KHAKEE COLOR
Size xxxL instead of green order no SO50510158
My order number SO53735975 cancel this product plz
Dear sir my order size is different not much p please give me answer how to return please help me ... contact no.[protected] call me plz
My order number was SO62679794. I want to return this product. Please let me know the procedure urgently.
Hi,

I want to return a guest order. Please guide how to return.
I want to return my order number Order No. SO74488333 placed as a guest order. Please guide how to return the order.
I have ordered for the product with order no SO70453954 but it's too small and the quality is too cheap. I want to return it for refund. Please do it immediately and let me know where to return the product.
i want to return my order which is too small to wear, but address for pick up the item is now changed. i want to return the product fr new address. how to overcome this problem
Dear club factory admin.

U r having worst service. I ordered my products since 07.08.2018 and paid the money online. But till date I didn't get my products. It's 25 Jan 2018. When will I get my products. I had sent several messages by email. No body is replying. And I had contacted Noida, India contact numbers. Number is wrong not going thru.

ORDER NUMBER: SO83175264
SHIPPING ADDRESS: Abhi Sehdev
H. No. # B-13/387, Near Panj mandir, Varinder nagar, Near Varinder park,
Phagwara
Punjab
144401
India
Phone: [protected]
Whatsapp: [protected]
dear sir,
i want to return my product i have purchase conversion plug converten
but i have received different produt.
invoice number: 20/04bpc0034337
invoice date: .04.05.2019
order date;27.04.2019
I want to return my headphone because it is not good product show me guidelines for the procedure.
I want to return my order because it's colour and size mismatched order id-SO[protected]
I want to return my order because it's colour and size mismatched order id-SO[protected]
i have ordered 1 hand bag now i dont like it and i wan to retirn it but i cant see the option of return. can you please help me.
I have order women's small cute short wallet and u have send short zipper purse version...I want to return it...pls help

Hello ma'am

I am buying 1 jeans from the club factory but I don't like this product and I was trying too much time for return product but does not work sooo please register my complaint as soon as possible because idint like this product too much

Yashika Jain
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Factory
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    5546
    Pending
    0
    Resolved
    1154
    Club Factory Phone
    +86 571 8689 1965
    +86 185 5739 6868
    Club Factory Address
    478 Wensan Road, Zhejiang, Hangzhou, China - 310000
    View all Club Factory contact information