Club Factory — inability to contact customer care center | |
Order number so12508185, placed on 12th jan and paid for also. Now i am unable to see any progress in the tracking info from the past 7-8 days. I am in urgent need of the same product and the minimum i expect is the customer care center to just ans my queries regarding the same, whether i shall get the product on time or is it going to be cancelled from your side, so that i can look for an alternative if i am not going to receive it. All the time the customer care numbers are full of mails and so i should try later it says!! Its very inconvenient for me to handle this!! I am not even sure if i shall get my money back if i cancel my order, coz i do not trust club factory anymore.. Was this information helpful? | |
|
Club Factory customer support has been notified about the posted complaint. Jan 25, 2018 Tanvi Vaidya Sharma's response My order number is SO11428049
| |
 2 Comments | |
Comments
Sir i have tried so many time to update my number by email but get no response. Now my order is returning back what i can do. Kindly send my order or tell what is next step.
Reply
Your bad Currier service
I did not receive my item. There have been no calls made from your side.
Already paid amount the order time.
Order No- so11376850
Tracking[protected]
Mob [protected], [protected]
I did not receive my item. There have been no calls made from your side.
Already paid amount the order time.
Order No- so11376850
Tracking[protected]
Mob [protected], [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information