Club Factory — men's reading glasses half frame... eyeglass want to return due to complaint of frame and glass and not account window opening

Address:

Club Factory, A-16 First floor, VasantKunj Marg Aruna Asaf Ali Marg, Qutab Institution Area,New Delhi - 110067. [email protected] , cont no.1206230700

Dear sir
I am babu a s, prayer garden church nooramavu p o mallappaly pathanamthitta kerala 686540 mob.[protected]
I ordered a "men's reading glass half frame diopler male... Eyeglas" on 13/06/2020 through online from club factory site.
I spent ₹547 for this product through paytm wallet.
Waiting after long days product delivered on 9/07/2020
Same-day i requested return the product due to uncomfortable with glass and slightly frame curv.

So i mentioned the reason for return is "my reason is not listed"

Anyway they approved return with reduce ₹90
But still i'm worrying with return this product and no way to contact club factory.in their app my account section window is not working now.
Customer feel like cheating by club factory because from the beginning onwards no proper channels to contact club factory customer care.
Please consider this request and help me to collect the defective product and refund the full amount₹547 with₹500 as compensation from club factory part.

Club factory order id - so[protected]
Return id.. Son[protected]

Product order date is - 13/06/2020
Delivering date is. - 09/07/2020
Return request date is - 09/07/2020