Club Factory — my order have been picked for refund and now I got a message that the courier company have cancelled my pick up | |||
My courier has been picked up 7 days back and today I got a message on my app that my refund has been canceled by the company. I called customer care and got a cold response from then and he disconnected the call without listening to the complaint. this is fraud company now I have realized. My order no is:- SO 36913787 I have applied for return for 2 products related to order no. SO36913787 and the courier guy came and picked it 7 days back. Today I got a message on my Club Factory app that my pick up has been canceled. But pick up for my order has already been done. I really think I have made a big mistake making a purchase from Club factory, and when I called your customer care I didn't get any proper response and the call got disconnected by the call center executive abruptly. So can I expect my refund? Or as everyone saying that its a fraud company which now I also started believing is true. Was this information helpful? | |||
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Club Factory customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
Hey, i've placed an order on club factory by mistake while ordering something else but in hurry i've made mistake and placed this order.
So i request to you to please cancel and refund the paid amount.
My order id is SO44066152
Registered mail id is - [protected]@gmail.com.
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So i request to you to please cancel and refund the paid amount.
My order id is SO44066152
Registered mail id is - [protected]@gmail.com.
This complaint regarding an order from club factory.I ordered a necklace and a watch from club factory on 4th August and done the payment online.I received the message of order in my phone but I didn't get the product till today[protected].The number provided for contacting them were fake and I want to get my cash back..
We are purchased order no. SO40779126 .that product was not u sefull to me. That is not showing the picture. Please return that item.
Please cancel my order. I'm shifting to another place tomorrow so I'll buy it later.
My order no:SO43300954
My order no:SO43300954
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+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
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Order no. SO43268758
Email id [protected]@gmail.com