[Resolved]  Club Factory — online fraud by staff of club factory

Address:

Chittoor, Andhra Pradesh, 517001

This is another story of online fraud by club cactory. We have received certain items from club factory. But when certain items are returned/tried for exchange.., they said they will pay back the amount and asked us our debit card number for making the payment back. But instead of paying back the money they have withdrawn money from our account. At the first instance they have withdrawn rs 9999/- then immediately we had blocked our card suspecting fraud.
Immediately they called up and asked us that the withdrawn money is done by mistake and that they are returning the money along with the payment and hence they asked another card number to do the transaction, then again we believed and did as they said. They attempted two transactions 9999 and 9990. But with in ten minits we could realize that they are professional fraudsters and are doing this type of crime.
All the phone calls and messages we have received from the following phone numbers
1. [protected] 2. [protected] 3 [protected] 4. [protected]
5. [protected] *6. [protected]
They said different names but in true caller it appeared as raajkumar, susheel kumar, rajesh kumar, rahul kumar, sharma club factory online shopping customer care). They said they are calling from gurgaon, but the true caller identifies that they are in bihar bibhuthinagar and maharastra, west bengal and new delhi.. All these fraudsters claimed that they are from the customer care from “ club factory’when ashed, he said, ok you can either complain to police or to the customer care of club factory, no one can do anything. Then he switched off his telephone. They especially target lonely housewives whose husbands are away on work. Even the persons do not know how to pronounce their very title of their firm. They pronounce club factory as kalaab pyactry gurgaon. Absolutely they speak not a single word in english. When contacted the factory consumer cell they have accepted that the above phone numbers belongs to their staff only. (Respective mail is available for proof if needed)
If club factory claims it is a famous one then it should also take care of employing genuine people. They are least bothered about this but are taking part in this fraud having mal intentions to grab money from indian customers. We lost 30000/- in the clubfactory scam. Online customers are here by warned not to fall in to the trap of such kind of customer care unscrupulous persons of club factory. “ anything online is gone line for ever”.
Can we expect at least this forum resolves or warn people not to fall in the trap of club factory.