[Resolved] Club Factory — placed an order of two-piece suit chiffon coat twisted linen trousers | |||||
I placed an order of large stripes thin two-piece suit chiffon coat twisted linen trousers with order no-SO22771746 .The trouser was missing in that, i was informed by the customer representative of club factory over the call that the shipping charge will be bare by club factory as the product delivered is not complete just i need to send the courier bill also with the courier .Now they are refusing to provide the shipping charge .I need my shipping charge back. Was this information helpful? | |||||
Jul 15, 2018 Complaint marked as Resolved Club Factory customer support has been notified about the posted complaint. Verified Support Jun 09, 2018 Club Factory Customer Care's response Dear, We can make refund for your return shipping fee, but it can only be issued to your app balance. And the amount is INR 100, right?  | |||||
 1 Comment | |||||
Comments
Yes, it's 100 but if it will be provided in the app then again there will be some rule that the balance will be used if the order amount is of sone limited amount and then again I have to pay shipping charge, its better if it will be provided in Paytm or mobikwik wallet .
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