I have been asking for my refund since a month. They sent me the wrong size and i sent the product back to them. No response yet. I had ordered 2 shirts worth 1700 inr. They keep saying on support chat wait for 5 days but they don't give the refund. Day before they don't me due to certain reasons they aren't giving back refund to anyone. Not acceptable i sent their product back to them
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Club Factory customer support has been notified about the posted complaint.
Same has happened with me.I returned the order but the address they provided on the app, dint receive the order.As a result package was sent back to me by Indian Post.Now they are not taking back their product neither replying to my querries.
To add more, I got the customer care no from Google, which was a fraud one, asked me to provide my debit card details.[protected] is the no.
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To add more, I got the customer care no from Google, which was a fraud one, asked me to provide my debit card details.[protected] is the no.