Club Factory — refund not initiated even after 2 months vide order numberso[protected] | |||
Two months had passed and i have forwarded around 15 emails with respect to this issue ro cf, but no response from their end till date. I have orderred for a nike tavis scott yellow shoes of size 10 during 2nd of july 2020 amounts to rs.3231/- and was paod online from my bank account, and on 13th july i had eceived a message from cf ie almost 2 months back, that my order placed with them vide order number so[protected] stands cancelled and refund is initiated, but till now the refund of money is not done with. Neither do i can access their site to check on. Nor do they are responding to the multiple number of e-mails iam sending to [protected]@clubfactory.com and [protected]@clubfactory.com. Till date.. Pl help in getting the refund. Regards Rajesh. R Sandhya (H) Thondankulangara ward Alappuzha -688006 Kerala Email: [protected]@rediffmail.com Mob :[protected] Was this information helpful? | |||
|
Club Factory customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Problem not yet resolved
Reply
As soon as I posted a complaint here, I got a call from a person stating that he represents clubfactory and asked me the details and after hearing all details he asked me to install QS app from play store, he stayed in line till i downloaded the app and after that he asked me to enter CF page and later asked me to go to flipkart page and asked to order any item and then asked me to pay via debit or credit card . I didn't do that immediately i uninstalled the app, because i recognised the trap. As soon the QS app is downloaded and the code is passed to them they can see our phones screen, whatever we type there they can see, thus they can know our entire debit / credit card details and can take the money from our account cheating us. So beware of this fraud, today again i got the similar call but told will never install qs app. I got call from the following numbers, [protected], [protected], [protected]. This is reported for information.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
21%
Complaints
5546
Pending
0
Resolved
1154
+86 571 8689 1965
+86 185 5739 6868
478 Wensan Road, Zhejiang, Hangzhou, China - 310000
View all Club Factory contact information